![]() Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.Ĭamera, Electronics and PC Returns Policy Please see About Marketplace Returns & Refunds for details on Seller returns policies. To return faulty items see our Returning Faulty Items policy.įor items ordered on from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Unless otherwise stated, original shipping fees for change of mind returns are not refunded. Please Contact Us and see About Items That Can’t Be Returned. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. ![]() We do ship every item with extra padding. If the address is wrong, we can correct this within 24 hours. If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Unfortunately, once you place an order, it can not be canceled without a $20 restocking fee. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products. Tracking will be available once your product is shipped. For this reason, we do not guarantee the exact delivery time the delivery issue is the responsibility of the shipping company. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. Average transit times to International: 17 - 45 Business days.Average transit times to the United States: 5 - 20 Business days.U.S orders will be shipped via USPS & FedEx and International Orders will be shipped depending on the fulfillment center the product is from. Please allow 3 - 7 business days of processing and production time for your order to ship out. I JUST PLACED AN ORDER, WHEN WILL IT SHIP? Frame – Wipe the frame with soft, clean cloth and mild soap. Toy bar and toys – Wipe clean with a damp cloth and mild soap. ![]() Machine wash with cold water, gentle cycle. Fasten all hook-and-loop patches to the corresponding patch. Fasten buckles on seat restraint and seat pad.
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